This course will help the student develop the communication skills necessary to function in a professional business setting. There will be a review of grammar, sentence structure, and punctuation as they apply to business communication. Students will complete various exercises with an emphasis on improving basic skills in grammar, punctuation, and sentence structure, and apply these skills to writing assignments and tasks.

This course is designed to help students develop strategies that will make writing clear, concise, and efficient. These in-depth writing techniques are a continuation of Business Communications I - English Essentials. Students will learn to express themselves more easily and with more confidence by applying the principles of good writing. Throughout the course, there will also be an emphasis on developing effective writing and editing techniques.

This subject has three areas of study: Presentation Skills, Facilitative Management, and Interpersonal Communications. Students will learn how to create and deliver effective oral presentations. They will also be introduced to interpersonal problem-solving skills through effective listening and responding techniques.

This course will introduce students to accounting practices and their applications in business. Students will learn accounting terminology, fundamental accounting principles, and basic accounting functions such as using accounts and preparing basic financial statements.

This course builds on the accounting principles introduced in Financial Accounting I while introducing students to the completion of an entire accounting cycle. Students will learn how to set up and maintain special journals, including subsidiary Accounts Receivable and Accounts Payable ledgers. Cash controls and accounting for GST/HST will also be introduced.

This course introduces payroll fundamentals, including an examination of government legislation affecting payroll. Students will learn how to calculate and record gross pay, CPP deductions, EI deductions, Income Tax deductions, and employee’s net pay. Students will also learn how to calculate and record the employer’s share of deductions.

In this course, students are introduced to QuickBooks accounting software for small business activities. Students will learn how to set up new companies, use data files, set up new vendors and customers, and use QuickBooks lists. Students will also learn how to process transactions, create reports and graphs, and use the QuickBooks employee centre.

This course equips students with the knowledge and skills to effectively leverage emerging workplace technologies, with a primary focus on the safe and responsible use of Artificial Intelligence (AI) tools. Students will explore how AI is transforming everyday tasks such as data analysis, content creation, communication, and decision-making. Through hands-on activities and real-world case studies, students will gain practical experience in using AI applications while understanding the ethical implications and risks associated with AI in the workplace. By the end of the course, students will be able to integrate AI tools into their daily workflows while maintaining data security and ethical standards.

This course is designed to develop essential interpersonal skills necessary for effective communication, teamwork, and conflict resolution in both professional and personal settings. Emphasizing practical application, students will explore strategies to enhance verbal and non-verbal communication, active listening, empathy, and emotional intelligence. Special focus will be given to teamwork and interdepartmental collaboration, highlighting how effective interpersonal skills contribute to a cohesive and productive work environment. A core component of the course will include training in Verbal Intervention by CPI (Crisis Prevention Institute), equipping students with the skills to de-escalate conflict through respectful, non-confrontational dialogue. Through interactive lectures, role-playing scenarios, and practical assessments, students will gain the confidence to manage challenging interpersonal interactions with professionalism and empathy.

Upon successful completion of this course, students will have achieved a core level competency of the Microsoft Excel application. Topics include creating worksheets, formulas, functions, charts, formatting, analysis, templates, and working with multiple worksheets and workbooks.

Upon successful completion of this course, students will have achieved a basic level competency of the Microsoft PowerPoint application. Topics include creating slides, formatting slides, transitions, animations, and delivery.

Learners in this 60-hour course will learn the most important topics of Microsoft Word. No prior computer experience is assumed. You will delve into Microsoft Office Word to learn how to create, edit, and format documents and multiple-page reports. Once you have mastered this, you will learn to work with templates, themes, styles, and mail merge. Finally, you will learn advanced techniques, such as automating your work and using advanced online forms.

Our Career Management course will introduce the most effective strategies that students can apply to achieve employment in the career of their choice. Topics covered include effective job search strategies, cover letter and strategic resume writing, effective interviewing skills and interview preparation.

Upon successfully completing all academic commitments of the program, the student will be hosted by a suitable host corporation, public or non-profit organization which conducts typical Canadian business practices. During their two (2) week practicum placement, each student will perform or job shadow a combination of the skills and knowledge acquired throughout their program.The Administrative Assistant – Capstone Project is the culminating project of the Administrative Assistant program, designed to integrate and apply knowledge from all program courses in a comprehensive office management, administrative, or event coordination challenge. This capstone strengthens students’ abilities in office technology, digital communications, accounting support, project coordination, and professional business communication. It prepares graduates to succeed in diverse administrative roles by simulating real-world office environments and challenges.